Support

Contact

Email: [email protected]

Please include your organisation name, marketplace portal (for example Partners or Ads), and the login email used in the browser.

Common checks

• Confirm the Extension is installed and enabled in chrome://extensions
• Turn on Keep connection active in the popup
• Stay signed in on the supported marketplace site
• Confirm your account is registered with the operating team
• Use Sync now if you need an immediate refresh

Privacy & data

Sync Helper does not track browsing and does not collect passwords. See the full Privacy Policy.

Uninstall

You can disable or remove the Extension at any time from chrome://extensions.